About the company
Smartail Pvt Ltd, an EdTech startup founded by a passionate team of industry experts from software development domain and Academia solving the real pain points of education community with respect to assessment, grading and learning gaps with the help of Artificial Intelligence.
Smartail’s innovative AI global product DeepGrade streamlines learning, pedagogical decision making, assessment, grading, and feedback for educational institutions through AI. A one of its kind unique- product that pioneers in young adult handwritten recognition. The Uniqueness is using AI and blend of technology such as computer vision, deep learning, natural language programming grading handwritten descriptive answers/content/student responses.
Since its launch in 2021, DeepGrade has been gaining traction among educators and has seen an increased adoption rate as well. DeepGrade has brought Smartail few noteworthy recognitions, one of them being NASSCOM AI Gamechanger Award 2022 in education.
Why Join Us?
Be part of our AI mission
You will be responsible for creating AI in education awareness among the educators globally through our flagship product DeepGrade and being part of the larger team to empower and enable education community with AI and decision science.
Position Description
As SME the candidate has to work on a variety of support activities. The SME will be the go-to expert for all things In reference to the Subjects. The SME will collaborate with the Company’s internal teams, Escalating Issues as they rise and making sure that the process is Consistent. The SME has to have Complete knowledge of the Product in a very short span of time. The SMEs will be allocated with Specific tasks in reference to their Subject.
Key Responsibilities
Having complete Product Knowledge
Specifics task in each Subject
Escalating Issues to the respective teams, and Giving suggestions and feedbacks
Collaborate – being on Collaboration with Sales team, Internal Collaboration with the support team Constantly.
Specifics task in each Subject.
Ownership – Owning the Activity that has been Assigned.
Excellent record keeping, as well as written and verbal communication.
Reporting – Reporting to Managements, Teams (over Mail/Chat/Phone calls / Presentation )
What are We looking for
- Proficient Knowledge in Subjects
- Excellent Communication
- Ability to work effectively in a team
- Time management
- Attention to detail
- Basic Computer Knowledge
skills
Communication, Computer Applications, Team Player , Problem Solving
Requirement
Degree/master’s degree holders in any discipline with good fluency in English and Hands on Experience working on computer applications